2.0 Most commonly asked questions – Zenwise 2.0 Most commonly asked questions – Zenwise
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Most commonly asked questions

Do you have a Refund Policy?

Everything we do is centered around the “Zen. Wise. Way.” It’s an overall approach toward well-being, mindfulness, and gratitude. So, if, for any reason, you’re not completely satisfied, rest assured that we offer a no-hassle, 100% money-back guarantee. Contact us at support@zenwise.com 7 days a week or (800) 940-1972 M-F from 9 a.m. - 8 p.m. EST so we can provide a full or partial refund, or offer you another product to meet your needs.

Are your products manufactured in a GMP-certified facility in the US?

As required by the Dietary Supplement Health and Education Act (DSHAE), all of our products are manufactured under current Good Manufacturing Practices (cGMP) following 21 CFR part 111 in the USA from US and globally sourced ingredients.

Where do you find all of your high-quality ingredients?

We work with our manufacturers to ensure they qualify all suppliers to meet our product quality standards. When selecting branded ingredients to feature, we vet them against our high quality and scientific standards.

How do you ensure all products are of the highest quality?

All of our supplements are carefully formulated with the highest quality ingredients available. All products are also clearly labeled with detailed ingredient lists.

What’s the difference between Prebiotics, Probiotics and Enzymes, and why do I need them?   

Your gastrointestinal system is pretty amazing. At its “core,” it’s simple: Digestive Enzymes break down your food to help your body absorb nutrients, while probiotics are strains of bacteria that support a healthy gut (and prebiotics are a boost to the probiotics!). It’s a team effort for digestive delight! But it’s much more complicated than that. For many people, your body might produce fewer enzymes after age 20, and some hard-to-digest foods make it harder for your body to do the work. That’s where Zenwise comes in! We want to keep you feeling your best and we can help you find the best supplement for your specific needs.

How can I talk to a real person if I have questions about a product or my order?

Easy! Just call our customer care line at (800) 940-1972 M-F from 9 a.m. to 8 p.m. EST or send an email to support@zenwise.com.

How can I track my order?

After you place your order, we’ll send you an email with an order ID number. Just contact us at support@zenwise.com or by phone M-F from 9 a.m. to 8 p.m. EST at (800) 940-1972 and give us your order ID number and we’ll be glad to offer an update about the status of your Zen!


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